DentalChat Marketplace Support page

1. How to create a Vendor account?

Creating a DentalChat Vendor account is very easy and simple.

• Visit: https://dentalchat.com/marketplace/vendor/signup
• Enter the required information, and click ‘Save and Continue’.

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• You are now logged in and you can start listing your products and services.

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2. How to reset the password?

• If you don’t know your password and you need to recover your account, click on Forgot your password.

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• You’ll be taken to a page where you can enter the email address associated with your account.

•  Check your email as the change password link will be automatically sent to your email address associated with the account.

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• Click on the link attached to the email and you’ll be taken to a page where you can set up your new password.

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• Enter your new desired password.

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• Wait for the confirmation that the password has been successfully changed.

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•  Now you can type your new password in the patient login.

3. How to add products and services?

• Click ‘Add New Product’.

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• Complete Product and Services’ Information.

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• Click 'Save as Draft' if you want to save the product and edit later.

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• Click 'Publish' if you're done.

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• Wait for the confirmation.

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4. How to edit products and services' information?

• Click 'Profile'.​

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• Click 'Products and Services'.

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• Click 'Edit Product'.

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• Apply the changes that you want.

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• Click 'Publish' if you're done.

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• Wait for the confirmation.

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5. How to check Product inquiries?

• Click ‘Message’.

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• You will see all Product inquiry messages on the left side of the message screen.

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• You can start responding to your clients.

6. How to respond to clients?

• Click ‘Message’.

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• You will see all Product inquiry messages on the left side of the message screen.

• Type your response to the space provided.

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• Click the ‘blue arrow’ to send your message.

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